Pre-Sales Service

Expert Material Selection

Leveraging 6+ years of waterproofing manufacturing expertise (Since 2020), our dedicated R&D team matches your project specifications (underground, bridge, wood, concrete, or roof) with the ideal membrane and coating systems.

Quantity & Cost Calculation

We review your construction blueprints and project dimensions to provide accurate material estimates, minimizing waste and optimizing procurement budgets.

Sampling & Testing Support

We provide physical samples and global compliance documentation (ISO, CE, ASTM, TDS, MSDS) to assist with project bidding and local site approvals.

In-Sales Service

100% Pre-Shipment Retained Sampling & Quality Inspection

Every shipment includes an authentic Certificate of Analysis (COA) and factory-retained samples. If quality concerns arise at the destination port, we fully support local third-party testing (such as SGS), using retained samples and third-party test data as the final baseline for verification.

Factory-Direct Supply

Advanced automated production facilities and deep inventory reserves ensure rapid response, stable lead times, and reliable volume deliveries for large-scale B2B orders.

End-to-End Freight Tracking

We manage ocean/land shipping documentation and offer real-time shipment tracking, ensuring your waterproofing materials arrive intact and on schedule.

After-Sales Service

24-48 Hour Remote Technical Advisory Support

We provide global buyers with 24 to 48-hour online technical assistance, including hot-air welding parameters for polymer membranes and remote advisory consulting for complex detailing cutouts and application blueprints.

15-20 Years Material-Only Quality Warranty

Under standard transit, storage, and application conditions, our supplied TPO, PVC, and SBS membranes are guaranteed to maintain core physical properties—such as tensile strength, low-temperature flexibility, and UV resistance—in accordance with TDS standards for 15-20 years from shipment date, free from material-defect degradation, cracking, or powdering.

Ongoing Partnership

We maintain long-term client logs, conduct regular product performance follow-ups on major infrastructure projects, and prioritize prompt material re-orders.

Please note: We operate strictly as a material manufacturer and supplier; we do not offer on-site construction, surface preparation, or waterproofing installation services.